Shipping & Returns

We only ship in Canada. Free Shipping for all orders over $100.

You can always contact us for any return question at info@tentoenshoeshop.ca.

30 Day - Happy feet - Shoe Return Policy
If you are not happy with your shoes after using your shoes for up to 30 days from the date of purchase return them to the store and we will give you a 50% store credit gift card towards a replacement product.  This policy has a three strike rule.  First return - no problem, second return - let’s try again, third return - sorry maybe our shoes don’t work for you.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.

14 Day Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.